11. Legal notice
11.1 Copyright
The online store is owned by PE Millennium HOME, Millennium Travel d.o.o., which also manages the online store. The content published on the website is the property of the provider and its business partners. They are subject to copyright and other forms of intellectual property protection and may not be copied, reproduced or otherwise distributed without their permission.
11.2 Limitation of Liability
We do not take responsibility for any consequences caused by the temporary non-functioning of the website due to technical problems and thus the online store.
We reserve the right to change the content on a daily basis, errors in prices and written text. By using the online store, the customer confirms that he accepts the described conditions and agrees with them.
The trader makes every effort to ensure that the information published in his online store is up-to-date and correct, but product characteristics, delivery time or price may change so quickly that the trader fails to correct the information published in the online store in a timely manner. In such a case, the trader will notify the buyer of the changes and allow him to withdraw from the order (see point 8).
Although the retailer strives to provide accurate photographs of products sold in the online store, all photographs should be taken as symbolic.
.11.3 Complaints and disputes
The provider complies with applicable consumer protection legislation, obligations and other regulations governing the provision of goods and services via the World Wide Web. The provider makes every effort to fulfill its duty to establish an effective complaint handling system and to designate a person with whom, in the event of problems, the customer can contact by telephone or e-mail. The complaint is submitted via e-mail info@millenniumhome.eu. The appeal procedure is confidential.
The bidder will acknowledge receipt of the complaint within five working days, inform the buyer how long it will take to process it and keep him informed of the progress of the procedure.
The provider is aware that the essential feature of a consumer dispute, at least as far as judicial settlement is concerned, is its disproportion between the economic value of the claim and the costs incurred in resolving the dispute itself. This is also the main obstacle to the consumer not initiating a dispute in court. Therefore, the provider strives to the best of its ability to resolve any disputes amicably.
.11.4 Out – of – court settlement of disputes
In accordance with the legal norms Millennium HOME, Millennium Travel d.o.o., has an effective system for handling complaints, in accordance with the provisions of the Out-of-Court Consumer Dispute Resolution Act, it does not recognize any out-of-court consumer dispute resolution provider as competent for resolving consumer disputes.
Millennium HOME, Millennium Travel d.o.o. , as a provider of online trade in the territory of the Republic of Slovenia, in accordance with the provisions of relevant legislation, publishes an electronic link to the platform for online resolution of consumer disputes (SRPS). The platform is available to consumers online at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN
The said regulation derives from the Out-of-Court Settlement of Consumer Disputes Act (Official Gazette of the Republic of Slovenia, No. 81/15), Regulation (EU) no. Regulation (EC) No 524/2013 of the European Parliament and of the Council on online settlement of consumer disputes and amendments to Regulation (EC) No 2016/2004 and Directive 2009/22 / EC.
11. Legal notice
11.1 Copyright
The online store is owned by PE Millennium HOME, Millennium Travel d.o.o., which also manages the online store. The content published on the website is the property of the provider and its business partners. They are subject to copyright and other forms of intellectual property protection and may not be copied, reproduced or otherwise distributed without their permission.
11.2 Limitation of Liability
We do not take responsibility for any consequences caused by the temporary non-functioning of the website due to technical problems and thus the online store.
We reserve the right to change the content on a daily basis, errors in prices and written text. By using the online store, the customer confirms that he accepts the described conditions and agrees with them.
The trader makes every effort to ensure that the information published in his online store is up-to-date and correct, but product characteristics, delivery time or price may change so quickly that the trader fails to correct the information published in the online store in a timely manner. In such a case, the trader will notify the buyer of the changes and allow him to withdraw from the order (see point 8).
Although the retailer strives to provide accurate photographs of products sold in the online store, all photographs should be taken as symbolic.
.11.3 Complaints and disputes
The provider complies with applicable consumer protection legislation, obligations and other regulations governing the provision of goods and services via the World Wide Web. The provider makes every effort to fulfill its duty to establish an effective complaint handling system and to designate a person with whom, in the event of problems, the customer can contact by telephone or e-mail. The complaint is submitted via e-mail info@millenniumhome.eu. The appeal procedure is confidential.
The bidder will acknowledge receipt of the complaint within five working days, inform the buyer how long it will take to process it and keep him informed of the progress of the procedure.
The provider is aware that the essential feature of a consumer dispute, at least as far as judicial settlement is concerned, is its disproportion between the economic value of the claim and the costs incurred in resolving the dispute itself. This is also the main obstacle to the consumer not initiating a dispute in court. Therefore, the provider strives to the best of its ability to resolve any disputes amicably.
.11.4 Out – of – court settlement of disputes
In accordance with the legal norms Millennium HOME, Millennium Travel d.o.o., has an effective system for handling complaints, in accordance with the provisions of the Out-of-Court Consumer Dispute Resolution Act, it does not recognize any out-of-court consumer dispute resolution provider as competent for resolving consumer disputes.
Millennium HOME, Millennium Travel d.o.o. , as a provider of online trade in the territory of the Republic of Slovenia, in accordance with the provisions of relevant legislation, publishes an electronic link to the platform for online resolution of consumer disputes (SRPS). The platform is available to consumers online at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN
The said regulation derives from the Out-of-Court Settlement of Consumer Disputes Act (Official Gazette of the Republic of Slovenia, No. 81/15), Regulation (EU) no. Regulation (EC) No 524/2013 of the European Parliament and of the Council on online settlement of consumer disputes and amendments to Regulation (EC) No 2016/2004 and Directive 2009/22 / EC.
